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Terms and conditions

These terms and conditions ("Terms") govern your use of SpinsUp Casino's services, including but not limited to online gaming, account management, promotions, bonuses, deposits, withdrawals, and other related activities.

1. LEGAL STATUS

SpinsUp Casino is licensed by the Curaçao Gaming Control Board (OGL/2023/174/0082) with its jurisdiction in Curaçao. Users from New Zealand are allowed to operate on our platform.

2. REGISTRATION AND LOGIN PROCESS

To create an account, you must be at least 18 years old and provide valid identification documents for verification purposes. The registration process includes a step-by-step guide as follows: click Sign Up, enter email/username/password, verify your email address, and log in to access the website. For mobile users, follow the same steps via browser or install our app through an app store prompt.

3. GAMBLING RESPONSIBILITY

You are required to agree with our Responsible Gambling Policy upon creating an account. If you have any problems related to gambling or suspect someone has a problem with gaming, please contact us for assistance.

4. GAME AND SOFTWARE PROVIDERS

SpinsUp Casino offers over 11,900 games from various software providers, including Pragmatic Play, Endorphina, NetEnt, Evolution Gaming, Hacksaw Gaming, Gamzix (RNG certified), among others. The total number of games may change due to periodic updates and additions.

5. BONUSES AND PROMOTIONS

We offer a variety of promotional activities and bonuses for our users. Each bonus has specific requirements listed below:

Welcome Bonus: Up to NZ$5,000 (1st deposit 100% match up to NZ$1,000 + 100 free spins; 2nd deposit 50% match up to NZ$1,000 + 50 free spins SPINSUP2; 3rd deposit 50% match up to NZ$1,500 + 50 free spins SPINSUP3; 4th deposit 75% match up to NZ$1,500 + 100 free spins SPINSUP4)
Tuesday Reload Bonus: 50% up to NZ$750 +20 Free Spins (TUESDAY)
Thursday Bonus: 30% up to NZ$750
Sunday Funday Bonuses: various combinations of 50/100/150 free spins, part of the welcome bonus
VIP cashback offers vary and may include daily/weekly/monthly rebates

6. DEPOSIT METHODS

The following deposit methods are available: Visa/MasterCard/Paysafe/Apple Pay/Skrill/Neteller/EcoPayz/Bitcoin/Ethereum/USDT/LTC, with a minimum of NZ$30 and varying maximums depending on the method used. Deposits made using cryptocurrency will be subject to additional verification processes.

7. WITHDRAWAL METHODS

Withdrawals can be made via Bank Transfer/Skrill/Neteller/EcoPayz/crypto currencies, with a minimum amount set at NZ$30 (instant e-wallet withdrawals) and a daily limit of up to NZ$3,000/day, NZ$7,500/week, or NZ$30,000/month.

8. DEPOSIT AND WITHDRAWAL LIMITS

You can self-set deposit limits on a daily, weekly, or monthly basis for more responsible gaming practices.

9. ACCOUNT RESTRICTIONS

One account per user; violating this rule may lead to the suspension of your account and all related activities.
Dormant accounts (those inactive for 12 months) will be subject to charges as dictated by SpinsUp Casino's policies.

10. SECURITY AND FAIR PLAY

SpinsUp Casino is committed to maintaining fair gaming practices, ensuring that our Random Number Generator (RNG) meets or exceeds international standards through regular audits and updates. Our platform uses Secure Sockets Layer encryption provided by Cloudflare for secure data transfer.

11. CUSTOMER SUPPORT

Customer support services are available 24/7 via email and live chat channels with response times under five minutes during peak hours. Customer Support is also accessible in four languages (EN, DE, IT, NO).